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About Us

The Benjamin Franklin Difference

Do you need professional plumbing work performed quickly? Benjamin Franklin Plumbing of Eastern Iowa is Cedar Rapids and the Quad Cities’ favorite choice for quality plumbing work and prompt customer service. With us, you can have better ways to spend your time than stressing over plumbing tasks.

We handle installations, renovations, maintenance, and repairs, and offer reliable emergency plumbing services. Our experienced, licensed plumbers in Iowa’s cities can do it all.

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Our

Guarantee

We believe in 100% customer satisfaction. If you’re not satisfied in any way with our repair or service, please contact us immediately.

ALWAYS ON

Time

At Benjamin Franklin Plumbing, we believe in promptness. Our motto is: “If there’s any delay, it’s you we pay!” And we mean it. If we show up late, you earn $5 for every minute we are late – up to $300. It’s as simple as that.

Ben Franklin

Difference

We never leave a mess. Never. If our plumber doesn’t wear shoe covers, or if they leave your home without cleaning up the mess they made, call us and we’ll make it right.

Our Services

Benjamin Franklin Plumbing® provides expert residential plumbing for homes and businesses. Our skilled plumbers can navigate the intricacies of older homes, install plumbing in new homes, and perform plumbing upgrades and remodels. We also have a maintenance membership program providing a full range of services to ensure your plumbing system’s functionality and extend its longevity.

Benjamin Franklin Emergency Service

Emergency Service available

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specials

FAQ

I think my kitchen drains are partially clogged because the sink drains slowly. What do you recommend?

First, try using a plunger. Second, try using a liquid drain opener, but use caution and read the directions. Third, you can remove the trap and remove any debris. Be careful if you have used a liquid drain opener, because there may be some in the trap. Fourth, if the clog is beyond the trap, there are drain augers that extend from about 15 feet to about 50 feet. There are also special active bacteria based drain openers, like Benjamin Franklin Plumbing’s BioBen, that will help dissolve buildup in pipes in older homes.

I have a problem with the plumbing in my house making groaning and honking noises.

It could be that you have lost your “air cushion.” To get it back, turn the water supply off at the main valve. Turn on all the faucets around your home. Then turn on the main valve again and shut off each faucet. This should take care of the problem.

What could be the cause of my recent high water bills?

You may want to check to see if a toilet is leaking. Check the water level in the tank to see if water is overflowing into the overflow pipe. This is the pipe in the middle of the tank which has a small tube connected to it. In the event water is running into the overflow pipe, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or to the water level mark stamped on the side of the tank. Periodic maintenance by a plumbing professional will ensure proper operation.

What is the recommendation for replacing a toilet in my home?

When considering any new fixture for your home, we recommend that you choose a fixture made by one of the major manufacturers. If cracks or fissures are present in the tank or bowl, this can impede the operation of the fixture. Poor mounting and deteriorating rings and seals can affect the operation as well. Keep in mind that many of the new toilets conform to new government standards that require they use no more than 1.6 gallons per flush. If you are replacing an older model, this may take getting use to.

How do I eliminate the foul odor coming from my garbage disposal?

This is a common plumbing troubleshooting question. Foul odors occur from a buildup of food debris within the disposal. To eliminate odors, place ice cubes and lemon peels or orange peels in the disposal, and run for 30 seconds. Next, squirt a little liquid dish detergent into the disposer while it is still running. Finally, run cold water for about 30 seconds to rinse all the debris away.

What is the white substance around my shower head and faucet?

The unsightly buildup is mineral deposits. To remove these deposits from the shower head, take a plastic bag and pour a cup of vinegar in it. Place the bag over the shower head and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to gently scrub off the deposits. You might be able to remove the aerators from the faucets and allow them to soak in the vinegar overnight. Your Benjamin Franklin Plumbing® professional can explain to you all about the water softening and conditioning options available to you through our H2O Harmony system.

What happens when roots get inside drain lines?

If left undisturbed, roots from shrubs and trees will completely fill a pipe with multiple hair-like root masses at each point of entry. These root masses quickly become clogged with toilet tissue, grease and other debris flowing from your home to the main sewer, resulting in reduced flow, slow running drains and in most cases a complete blockage.

Once roots have entered the pipe, they continue to grow and expand, exerting considerable pressure at the crack or joint. This increased pressure often breaks the pipe and may result in total collapse, which requires repair or replacement. Some pipe materials are more susceptible to root intrusion than others. Clay tile pipe is easily penetrated and damaged by tree roots. Concrete pipe and PVC pipe may also allow root intrusion, but to a lesser extent than clay pipe. PVC pipe usually has fewer joints and the tightly fitted joints are less likely to leak as a result of settlement around the pipe. Allow Benjamin Franklin Plumbing to use state-of-the-art inline drain cameras to view and record your drain problems with roots.

The temperature of my hot water seems to be higher than what I think it needs to be.

The new standard temperature that manufacturers use when pre-setting your hot water heater at the factory is typically 120°F. This is a sufficient temperature for most households. If you have an older model, you can set the thermostat at medium. Gas models usually have a dial on the front of the gas valve. Electric models have thermostats (there may be two) that are concealed behind the two panels on the side of the tank. You can adjust the temperature to meet your needs. Keep in mind that hot water also helps in minimizing the growth of bacteria. Consult your Benjamin Franklin Plumbing professional for the recommended temperatures for your particular needs.

What does it mean when I hear a rumbling sound coming from the water heater?

Rumbling sounds can be an indication that sediment has built up on the bottom of the water heater. Water can become trapped in this sediment and begin to boil. This means the water heater is not operating efficiently and the sediment isn’t allowing the heat to transfer to the water in the tank. You may try draining a few gallons of water off the bottom of the water heater tank. This is done by attaching a drain hose to the valve at the bottom of the tank. Allow it to drain for about five minutes. Many newer models of water heaters have a new feature that prohibits the buildup of sediment in the tank. If your heater is an older model, it may be cost effective to replace the water heater if the buildup is severe. Contact Benjamin Franklin Plumbing® for membership opportunities in our Ben Franklin Society, for year-round maintenance of your water heater.

Is there any maintenance for a water heater that I can do?

Yes, you should test the pressure relief valve regularly and replace it if it fails to operate. At least once a year you should flush out the sediments. As long as a tank has a functioning anode, it should not rust. Therefore you should have the anode checked, by a Benjamin Franklin Plumbing® professional about once every two years.

Financing Available

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You can now take advantage of our financing option! Plumbing problems are never convenient, but we can help you make sure that your plumbing needs aren’t ignored until they become a larger, more expensive issue. With our financing, you can rest easy knowing that you’ll receive the services you need with the convenience you deserve!

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Customer reviews

Sue E
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Cody did a fabulous job!
Found the problem & fixed it!
We recommend & will use, if needed,
in the future. 😃👍

Stacey K
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I love Benjamin Franklin Plumbing. Today was an emergency, and they got someone right there for me. They were fast, knowledgeable, and nice. I will always use and recommend Benjamin Franklin Plumbing!

Ryan S
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Benjamin Franklin Plumbing did a great job! They were thrown multiple curveballs during the repair, but got it all done. They were pleasant, knowledgeable, and answered any questions I had. I got honest feedback, insight, and opinions. Thanks for the hard work! I’m very happy with the outcome.

Rebecca C
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He was very prompt, professional, and I was very impressed with his explanation of what the issue was with the leaky toilet and the solution. I am very happy with the new ADA approved toilet. Dennis & Nick worked very quickly to remove old toilet which had been the original toilet in the condo and install new toilet. Thank you very much.

Nicki H
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We used Benjamin Franklin to install our Water Softener. Great service and very knowledgeable. Hunter was great to work with.

Nathan H
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Cody was fast and efficient. Diagnosed what needed to be replaced. Showed me the costs on his iPad. And forwarded costs for future repairs for things I might need done within the relatively soon future. I appreciate the work and hopefully will use your service again soon. Very professional.

Landon M
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Cody came promptly after calling and was very informative of each step costs and our options. He also told us in detail what each option is. Would highly recommend them again!

Karen K
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The service was excellent! The repairman was very personable and took the time to explain all that would be needed before starting. He arrived at the time expected and although this was a more complicated task than expected, he completed the work quickly. I felt the charge was also reasonable. I would definitely call them again for any plumbing needs.

Josh G
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Jarrell was professional and knowledgeable. He installed and removed the water heaters very efficiently. Was also up front with pricing and warranty information. I would recommend to anyone needing plumbing services! Jarrell also installed an outside spigot and a new toilet in our house. He did an excellent job. He answered my questions and gave great advice on how to maintain and save money on the equipment. Another fine job Jarrell! I wouldn’t hesitate to hire you and your company in the future!

John F
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Cody was very good at explaining the suspected problem, what could resolve it and the costs of each option. He than competently fixed the issue at the lowest cost and fastest method.

Jennifer M
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Great service, fast, quality work, and affordable. They are very professional and helpful. I would definitely recommend Benjamin Franklin Plumbing!

Hank W
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I had a great experience with our repairman, Hunter. Prompt, intelligent, and great communication skills are great qualities that he possesses. He quickly resolved my issue, and offered helpful suggestions to improve my home’s water quality.

Glenn K
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I have been using Benjamin Franklin Plumbing for 22 years. The company and their people are the very model of what a service company should be.

Caprisa M
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For the second time, they came to save me. They’re awesome – polite, friendly, efficient, and they know what they are doing. I feel very comfortable that the work is done right, and I’d rate that work 15/10 if I could. They even cleaned up after themselves. Thank you!

Brian U
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They were amazing! They were very efficient, informative, and very professional. I would highly recommend this compay – you have one very happy customer!

Billie B
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Such an amazing team that visited my home today. Very curtious, professional and most of all had a great sense of humor.

Careers

Do you value professionalism and punctuality? Do you want to work with the best pros in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! Benjamin Franklin Plumbing is an Equal Opportunity Employer, and we will not discriminate against employees or applicants for employment on any illegally recognized basis. Employees of Benjamin Franklin Plumbing are expected to adhere to a standard of conduct and safety.

If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, please contact us today!

  • Health Insurance
  • Retirement Plan w/ Company Match
  • Paid Vacation & Holidays
  • Company Provided Uniforms
  • Fully Stocked Trucks
  • Great Work Environment
Apply now
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